What time is check-in and check-out?
Check-in is from 3:00 p.m. and check-out is until 12:00 p.m.
What are the advantages of the IBERSOLYOU club?
Join IBERSOLYOU and enjoy all these advantages: Best price guaranteed, -15% discount on all our web rates, Early check in & late check out until 2:00 p.m. free of charge subject to availability, receive exclusive offers only for our clients.
What does the all-inclusive include?
The all-inclusive includes: Breakfast, lunch, dinner, snacks during the day and drinks from the premium all-inclusive menu. The all-inclusive bar service ends at 11:00 p.m. The room includes a coffee and tea set, complimentary mineral water daily and a complimentary first minibar fill (without replenishment).
Is there an option to store luggage before or after check-in/out?
Yes, you can store your luggage at reception if you arrive before check-in time or on the day of check-out when you leave your room.
Are drinks included in half board and full board?
No, drinks are not included in half-board or full-board. They are only included in the all-inclusive plan.
Is there wifi in the hotel?
Yes, there is free wifi.
Is smoking allowed in the hotel?
Only in designated areas.
Are pets allowed?
Pets are not allowed.
Is there a 24-hour reception service?
Yes, there is a 24-hour reception service.
Is a deposit required upon arrival?
Yes, a €100 deposit will be required on your card upon arrival. This amount will be pre-authorised to guarantee the credit that will be used at the hotel during your stay.
Does the hotel have cribs for babies?
Yes, the crib service is free and subject to availability.
Does the hotel have daily cleaning service?
Yes, there is daily cleaning service.
On the last day, can I check out later?
Please check with reception the day before for availability for late check-out and the corresponding fee.
Where is it located?
The Ibersol Torremolinos Beach hotel is located on Hotel Pontinental Street, 2 ZIP: 29620 Torremolinos, Málaga.
I have a reservation at the hotel, how can I request a modification or cancellation?
You can manage your reservation on our website: My Booking or by calling us at 951 56 36 13
How much does it cost to access the wellness area?
Access to the wellness area costs €10, 2 hours per day per person. Access is only for those over 16 years of age.
Is there parking available?
Yes, we have outdoor parking spaces. This service has an additional cost depending on the season, it is not bookable and is subject to availability.
Is there hair dryer in the bathrooms?
Yes, the bathrooms are equipped with a hairdryer.
Does the hotel provide pool towels?
Yes, a deposit of €15 per towel is required. Towel changes have an extra cost of €2 per towel. Towels are available at reception.
Are children allowed in the Wellness area?
No, the Wellness area is exclusively for those over 16 years old.
Does the hotel have a gym?
Yes, the gym is free of charge.